PRIVACY POLICY
Last Updated: September 30, 2026
Hawaii Tee Times, operated by TMG USA LLC (“Hawaii Tee Times,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit HawaiiTeeTimes.com, make a golf reservation or purchase, communicate with us, sign up for marketing communications, or otherwise use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following types of personal information.
Information You Provide to Us
We may collect information you provide directly to us, including:
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Name
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Email address
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Telephone or mobile phone number
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Billing address
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Payment and transaction information
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Golf reservation and tee-time information
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Player names or other booking information you choose to provide
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Customer service communications
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Special requests or information submitted with a reservation
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Marketing preferences and consent
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Any other information you voluntarily provide to us
Payment Information
Payments made through our website are processed by Shopify and/or third-party payment processors.
Payment card information may be collected and processed directly by those payment providers in accordance with their own privacy and security practices. We do not intentionally store complete payment card numbers on our own systems.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages viewed
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Referring website
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Date and time of visits
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Website interactions
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Shopping cart activity
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Cookie and similar technology information
We may collect this information through Shopify, cookies, analytics providers, advertising partners, and other technologies used to operate and improve our website.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
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Process and manage golf reservations and other purchases
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Communicate with golf courses and other service providers when necessary to fulfill your reservation
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Process payments
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Send booking confirmations, e-tickets, tee-time reminders, reservation updates, cancellation notices, and other transactional communications
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Provide customer service and respond to questions
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Contact you regarding your reservation
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Maintain and improve our website and services
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Prevent fraud and protect the security of our website
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Maintain business and transaction records
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Understand how customers use our website
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Personalize your website experience
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Send marketing emails when you have agreed to receive them
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Send SMS marketing messages when you have specifically consented to receive SMS marketing
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Provide promotions, special offers, golf information, and other communications you have requested
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Comply with legal and regulatory requirements
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Enforce our Terms of Service and other agreements
3. SMS AND TEXT MESSAGE PRIVACY
When you provide your mobile phone number and expressly consent to receive SMS marketing messages from Hawaii Tee Times, we collect and use your phone number to send you text messages.
These messages may include:
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Golf specials and promotions
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Special offers
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Tee-time and destination information
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Cart or checkout reminders
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Hawaii golf information
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Marketing messages
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Other Hawaii Tee Times updates you have agreed to receive
We may also use your mobile phone number to send transactional or service-related communications concerning an existing reservation, purchase, or customer service request where permitted by applicable law.
We only send SMS marketing messages to customers who have provided the required SMS marketing consent.
Consent to receive SMS marketing messages is not a condition of purchasing goods or services from Hawaii Tee Times.
How We Share SMS Information
We may share your mobile phone number and information relating to your SMS communications with service providers that help us operate and deliver our SMS program, including Shopify, SMS messaging providers, telecommunications providers, and other technology providers.
These service providers may process information on our behalf as necessary to provide their services.
We do not sell your mobile phone number or SMS consent information to third parties for their own marketing purposes.
SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
SMS Data Storage and Retention
We and our service providers may store your mobile phone number, SMS consent records, message history, and related information for as long as reasonably necessary to:
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Operate our SMS program
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Maintain records of your consent
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Provide customer service
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Maintain required business records
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Comply with applicable laws
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Resolve disputes
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Prevent fraud
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Enforce our agreements
SMS Opt-Out
You may withdraw your consent to receive marketing text messages at any time by replying STOP to one of our text messages.
You may reply HELP for assistance or contact us at:
info@hawaiiteetimes.com
808-500-9071
Opting out of SMS marketing does not prevent us from contacting you when necessary regarding an existing reservation, transaction, or customer service request where permitted by law.
4. EMAIL MARKETING
If you consent to receive marketing emails from us, we may send information about golf courses, Hawaii destinations, promotions, special rates, company news, and other services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications regarding your reservations or purchases.
5. HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to third parties when reasonably necessary to operate our business or provide our services.
Golf Courses and Reservation Partners
We may provide information necessary to arrange and fulfill your requested golf reservation, including your name, reservation information, player information, and other booking details.
Shopify
Our online store is hosted through Shopify. Shopify may process personal information in connection with website hosting, checkout, payments, customer accounts, analytics, marketing, and other ecommerce services.
Payment Processors
We may share information with payment processors and financial service providers to process transactions, prevent fraud, and manage payments.
SMS, Email, and Communications Providers
We may use third-party providers to deliver text messages, emails, booking confirmations, reservation reminders, and other communications.
Analytics and Advertising Providers
We may use analytics, advertising, and similar service providers to help us understand website activity, measure marketing performance, and improve our services.
Professional Service Providers
We may disclose information to accountants, attorneys, consultants, technology providers, and other professional service providers when reasonably necessary.
Legal and Safety Requirements
We may disclose personal information when we reasonably believe disclosure is required to:
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Comply with applicable law, regulation, legal process, or governmental request
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Protect our legal rights
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Enforce our agreements
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Prevent fraud or security incidents
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Protect the rights, property, or safety of Hawaii Tee Times, our customers, or others
Business Transfers
If Hawaii Tee Times, TMG USA LLC, or related assets are involved in a merger, acquisition, financing, restructuring, sale, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, and similar technologies to:
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Operate the website
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Maintain shopping carts
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Remember preferences
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Understand website usage
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Measure marketing effectiveness
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Prevent fraud
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Improve our services
These technologies may be provided by Shopify or other service providers.
Depending on your location, you may have choices regarding the use of certain cookies or technologies through our website's privacy or cookie settings.
You may also control certain cookies through your browser settings. Disabling some cookies may affect website functionality.
7. ANALYTICS AND ADVERTISING
We may use analytics services, including services provided by Google and other providers, to understand how visitors interact with our website.
We may also use advertising technologies to measure the effectiveness of advertising and provide more relevant advertising.
These providers may collect information through cookies, pixels, and similar technologies in accordance with their own privacy practices.
Where required by applicable law, we provide appropriate choices regarding non-essential cookies and certain data-sharing activities.
8. HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our website and payment systems use security technologies provided by Shopify and our other technology and payment providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. HOW LONG WE KEEP PERSONAL INFORMATION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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Fulfill reservations and transactions
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Provide customer service
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Maintain financial and business records
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Maintain records of marketing and SMS consent
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Meet legal, accounting, tax, and regulatory obligations
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Resolve disputes
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Prevent fraud
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Enforce our agreements
Retention periods may vary depending on the type of information and the reason it was collected.
10. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These may include the right to:
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Request access to personal information we maintain about you
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Request correction of inaccurate personal information
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Request deletion of certain personal information
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Request information about how your personal information is used or disclosed
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Withdraw consent where our processing is based on consent
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Opt out of marketing communications
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Opt out of certain sales or sharing of personal information where applicable
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Exercise other privacy rights available under applicable law
You will not be discriminated against for exercising privacy rights provided to you by applicable law.
To submit a privacy request, contact:
Please provide enough information for us to reasonably identify and respond to your request. We may need to verify your identity before completing certain requests.
Some information may be retained where permitted or required by law, including information necessary for transaction records, fraud prevention, tax, accounting, or legal obligations.
11. CALIFORNIA AND OTHER U.S. STATE PRIVACY RIGHTS
Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.
Depending on the law applicable to you and our business, these rights may include requests to:
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Know what personal information is collected
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Access personal information
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Correct inaccurate personal information
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Delete certain personal information
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Opt out of certain sales or sharing of personal information
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Exercise other rights provided by applicable state law
Where required, we will honor applicable legally recognized privacy preference signals and requests.
To exercise an applicable privacy right, contact:
12. INTERNATIONAL CUSTOMERS AND DATA TRANSFERS
Hawaii Tee Times serves travelers who may reside in different countries.
As a result, personal information may be processed or stored in the United States, Canada, or other countries where Shopify or our service providers operate.
Privacy laws in those countries may differ from those in your country of residence.
Where required by applicable law, appropriate protections will be used for international transfers of personal information.
13. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to golf courses, resorts, transportation companies, payment providers, or other third-party websites and services.
We are not responsible for the privacy practices of third parties once you leave our website or interact directly with a third-party service.
We encourage you to review the privacy policies of those third parties.
14. CHILDREN'S PRIVACY
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 for marketing purposes.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review and address the matter.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, services, or legal requirements.
When changes are made, we will update the Last Updated date at the top of this Privacy Policy.
Material changes may also be communicated in another manner where required by applicable law.
16. CONTACT US
If you have questions about this Privacy Policy, would like to exercise a privacy right, or would like information about how we handle your personal information, please contact us:
TMG USA LLC dba Hawaii Tee Times
Email: info@hawaiiteetimes.com
SMS/Text: 808-500-9071
Toll Free: 1-877-465-3170
Mailing Address:
PO Box 240741
Honolulu, HI 96824
