Frequently Asked Questions


How do I make a booking on your site?
Select which course you would like to play and select a requested tee time.
All tee times are on a request basis and are not confirmed until you receive your Eticket pdf.  
The Eticket pdf will be sent in a separate email only when your tee time is actually confirmed and booked.
If we cannot book your requested tee time, we will contact you via email and call you with alternative golf tee times.

What does my tee time include?
Discounts on your Golf Tee Time, Range Balls (most courses) Shared golf cart and use of practice area. (Some courses also include bottled water)

How much can I save with Hawaii Tee Times?
Your price will be 10%-50% lower than regular golf course rates.

Do you have a booking fee?
Absolutely not! There are no fees to book online or call one of our golf specialists. Our rates are also less than booking directly with the course.

What courses are available?
Hawaii Tee Times provides golf savings at 50 golf courses in Hawaii. Click here for a full list of all golf courses Hawaii Tee Times offers.

Are tee times available at all courses, everyday?
Unfortunately no. Our inventory of tee times changes daily. Some days a course may be sold out or not available when you want to play. However, because we work with so many courses, a tee time, at a quality course, will always be available for morning or afternoon play.

How do I reserve?
You have two options: 1) go to and book online or 2) call our toll free number and one of our golf specialists will take your booking over the phone.

Who do I pay and how do I pay?
Payment is made to Hawaii Tee Times. We accept Visa, Mastercard, American Express, Discover, Diners, Apple pay, Google pay, Meta pay, Amazon pay and Shop pay.

How many players can I reserve for?
Hawaii Tee Times can take bookings for either singles, twosomes, threesomes, foursomes or large groups.

Can I book for 9 holes?
We do have a few courses that provide 9 hole rates in Kauai and Oahu. All other islands do not offer a 9 hole rate.

How do I cancel my booked golf tee time?
To cancel your booked tee time please call us toll free at 1.877.465.3170 or email us using the Contact Us Form.

Is there a cancellation fee?

Cancellation Policy.  All Hawaii Tee Times bookings will incur a 15% processing fee if cancelled. Cancellations made within 24-0 hours prior to confirmed tee time are NON-REFUNDABLE. Waikele Country club is NON-REFUNDABLE within 48-0 Hours.

Exceptions: NO-SHOWS are NON REFUNDABLE. Groups of 12 or more are NON-REFUNDABLE within 7 days. Rain Checks: all rain check policies are determined by the golf course.

What if I need to postpone my trip?
Should your travel plans change, and you need to reschedule your trip, instead of cancelling and incurring the automatic 15% processing fee, consider putting your order on hold until a later date. 
As long as your scheduled tee times are outside the non-refundable cancellation window, we can place your order on hold, your funds stay attached to your current order(s) and you can use this credit for your new selection of tee times once you are ready to rebook your vacation. This credit does not expire. 

Can I refund my Gift Card?
Gift cards are non-refundable. Gift cards cannot be redeemed for cash. Gift cards have no expiry date.

What if I want to change my tee time, is there a fee?
There is no fee if the change is made before the cancellation period (see above).

What if it rains?
As long as the golf course is open, you are expected to be there. Golf courses appreciate that no one wants to play in a downpour or to play in dangerous conditions and they have great leniency in that regard. For a casual, passing shower or brief delay, there is no leniency. Rain checks are offered according to each course policy.

What are Hawaii Tee Times Office Hours?
Sunday - Friday: 7:00 AM - 5:00 PM (HST)
Saturday - 8:00 AM - 3:00 PM (HST)

How can I contact Hawaii Tee Times?

Please call, text or email us at
Toll Free: 1 877 465 3170
Phone: 808 921 2808
Text: 808 518 4373
Fax: 808 356 0188